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Infosys Adopts AHIP Certification Process

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An international services company has used a new customer service training program developed by America’s Health Insurance Plans.

Infosys Technologies Ltd., Bangalore, India, has started offering the AHIP Business Process Advisor designation program to employees, according to AHIP, Washington.

The BPA program, which is designed for customer service and back office support companies, includes courses about topics such as customer service, the fundamentals of health insurance and care management.