Beaver State Fines Medical Insurers

“To their credit, the insurers have paid claims that were improperly denied or underpaid, and recently implemented several initiatives to improve compliance with the insurance laws of all states in which they do business,” Joel Ario, Oregon insurance division administrator, says in a statement about the fines.

At this point, “all of the claims have been properly identified and resolved and paid,” says Assurant Health spokesman Rob Guilbert.

Assurant Health, the health insurance division of Assurant, wants to provide good service, and it has invested heavily in setting up new compliance procedures and new claim processing systems since the Wisconsin complaints arose back in 2004, Guilbert says.

The new procedures and systems seem to be reducing the number of complaints, Guilbert says.