Survey: Few Track Benefits System Admin Savings

Some employers may have a tough time measuring whether group insurance computer systems really cut costs.

Researchers at the Aberdeen Group Inc., Boston, have published data supporting that hypothesis in a summary of an informal survey of 137 employers conducted with support from NuView Systems Inc., Wilmington, Mass., a company that sells human resources information systems.

When the researchers asked participating employers about their highest priorities for improving benefits management processes, “lowering benefits cost or rate of cost increases” ranked first, at 89%, and “lowering HR administrative burden” ranked second, at 66%.