Peach State insurance regulators are asking for faster service from the state’s insurance companies.
Georgia Insurance Commissioner John Oxendine has sent a letter, Directive 06-EX-1, warning insurers that Georgia law requires them to respond to requests from the state insurance department’s consumer services division that are sent through U.S. mail within 10 business days.
Insurers must respond to requests sent by the division through electronic mail or facsimile machine within 6 business days, Oxendine writes.
“Recently, it has come to my attention that some insurers have not responded expeditiously to requests for information sent to them by my consumer services division,” Oxendine writes. “A failure to comply with this directive may result in further action by the department.”