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Carrier Allows Paperless Disability Claims

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Sun Life Financial U.S. is using the Web to make life easier for insureds who are unable to work due to illness or injury.

The Wellesley Hills, Mass.-based arm of Sun Life Financial Inc., Toronto, has introduced an Internet-based disability claim submission system. Either employees or employers can initiate claims, and the system can allow customers to file claims that include information filed both through the Internet and on paper, the company says.