The leadership is changing at a large mutual insurer’s sales operation.[@@]

The insurer, New York Life Insurance Company, New York, is promoting Mark Pfaff to be senior vice president in charge of its agency department.

Pfaff is succeeding Paul Morris, who is retiring in January 2006 after leading the agency department since 2003.

Pfaff, who has been senior vice president of New York Life’s agency field force in the Northeast Zone, has an associate’s degree from Westchester Community College and a bachelor’s degree from Manhattan College.