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Support Services Executive Rises To VP

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NU Online News Service, Nov. 11, 2004, 3:57 p.m. EST

Massachusetts Mutual Life Insurance Company, Springfield, Mass., has promoted an executive who is responsible for making life easier for MassMutual producers.[@@]

Karen Phelan will be vice president, life new business and customer service, in MassMutual’s enterprise services division.

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Phelan has been second vice president, distribution services, in MassMutual’s retirement services division.

Phelan began working for MassMutual in 1998 in a unit that provides support services for top producers. In 1998, she created a department that supports the work of outside distributors.

Phelan has a bachelor’s degree in business from Bentley College and holds the Fellow, Life Management Institute, professional designation.