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Support Services Executive Rises To VP

By Staff Writer

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NU Online News Service, Nov. 11, 2004, 3:57 p.m. EST

Massachusetts Mutual Life Insurance Company, Springfield, Mass., has promoted an executive who is responsible for making life easier for MassMutual producers.[@@]

Karen Phelan will be vice president, life new business and customer service, in MassMutual’s enterprise services division.

Phelan has been second vice president, distribution services, in MassMutual’s retirement services division.

Phelan began working for MassMutual in 1998 in a unit that provides support services for top producers. In 1998, she created a department that supports the work of outside distributors.

Phelan has a bachelor’s degree in business from Bentley College and holds the Fellow, Life Management Institute, professional designation.