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Retirement Planning > Retirement Investing

Transamerica Unit Updates Web, Call Center Services

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NU Online News Service, Aug. 26, 2004, 12:32 p.m. EDT

Transamerica Retirement Services, Los Angeles, has updated its Web site and call center services.[@@]

The company has streamlined the login process for the Web site, which is at http://www.ta-retirement.com

Transamerica also has reorganized the plan reports section and added online distribution tools, census data completion features and a feature that will help plan sponsors and financial advisors get to participant account information more easily.

The call center update has added a new automated menu that lets users get account balance information immediately after they confirm their identities. The call center, in Cedar Rapids, Iowa, will offer access to live representatives from 8 a.m. Eastern Time to 8 p.m. Eastern Time, Transamerica says.


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