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Retirement Planning > Retirement Investing

Transamerica Unit Updates Web, Call Center Services

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NU Online News Service, Aug. 26, 2004, 12:32 p.m. EDT

Transamerica Retirement Services, Los Angeles, has updated its Web site and call center services.[@@]

The company has streamlined the login process for the Web site, which is at

Transamerica also has reorganized the plan reports section and added online distribution tools, census data completion features and a feature that will help plan sponsors and financial advisors get to participant account information more easily.

The call center update has added a new automated menu that lets users get account balance information immediately after they confirm their identities. The call center, in Cedar Rapids, Iowa, will offer access to live representatives from 8 a.m. Eastern Time to 8 p.m. Eastern Time, Transamerica says.


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