Agency offices, like any others, are constantly looking for ways to speed workflow and improve productivity, often with an eye toward improving the bottom line. Thanks to todays technology, many such improvements are available to make life easier, if not more secure and productive, in the office environment.

Following is a sampling of such technology and products that have been recently announced.

If your agency database of customer and professional contacts needs updating, QAS has a product–QuickAddress Pro v3.0–that could help.

According to Boston-based QAS, the upgraded software can help organizations to correct their customer address data “and save thousands of dollars in labor and mailing costs.”

QuickAddress Pro is based on licensed address data from the United States Postal Service, ensuring that all addresses entered are verified against USPS data, says QAS.

“QuickAddress Pro significantly reduces addressing errors typically made by both customer service representatives and by the customers themselves,” states Jonathan Hulford-Funnell, chief operating officer of QAS.

The software offers a drop down list of address options that are used throughout the address retrieval and verification process, the company says.

The new version is available for Microsoft Windows 95/98, Windows NT/2000, XP, client server and Unix platforms, says QAS.

Cost for 10 licenses is $11,000, while 20 licenses are priced at $14,800, a company spokesman says. Further details are available at www.qas.com/us.

Are multiple devices creating a tangle of wires on your desktop? If so, you can eliminate at least two of the offending interfaces with the new Wireless Keyboard and Mouse bundle from Belkin Corporation.

The bundle is designed for desktop computer users with Windows 98, 2000, Me or XP, says Compton, Calif.-based Belkin.

The new keyboard and mouse product utilizes digital radio frequency technology, the company notes. “The Belkin-patented auto-synchronization technology enables the receiver to automatically detect the mouse and keyboard, making setup and operation fast and convenient.” The keyboard offers nine keys for multimedia and Internet access, enabling one-button selection of frequently used sites and applications, adds Belkin.

The keyboard and mouse work up to six feet from the receiver, the company states, and the mouse is designed for either right- or left-handed users. The keyboard also features an integrated wrist rest.

The Wireless Keyboard and Mouse bundle sells for an estimated street price of $39.99, says Belkin. More information is available at www.belkin.com.

Yet another cordless mouse was recently introduced by Gyration Inc., based in Saratoga, Calif.

The Ultra Cordless Optical Mouse “is the only wireless mouse that can be used both on and away from the desktop,” states Gyration. “Consumers can lean back in their chairs and hold the mouse in a relaxed, comfortable position, thus enabling them to frequently change postures and seating position–and reduce some of the uncomfortable symptoms associated with repetitive motion.”

The product boasts a patented gyroscopic, motion-sensing technology, as well as proprietary radio frequency protocol, says Gyration. It delivers a functional range of 25 feet, versus six feet for other cordless mice.

In addition, notes Gyration, “Ultra Mouse is the only mouse with a rechargeable battery and desktop charger. This saves the consumer the purchase expense of 12-15 batteries per year and the hassle of replacing them frequently.”

Ultra Mouse carries an estimated street price of $79, says Gyration, adding that a product suite featuring the mouse and a wireless keyboard will have an estimated street price of $99.

Further details are available at www.gyration.com.

American Power Conversion has announced a new rack mounted model series in its Smart-UPS line of uninterruptible power supplies.

The new 1U Smart-UPS units come with 750VA or 1,000 VA (volts-amps) of battery backup, says West Kingston, R.I.-based APC.

The new units also feature USB (universal serial bus) connectivity to APCs PowerChute Business Edition software, “which enables IT administrators to provide safe system shutdown and UPS management for servers and workstations,” the company adds. A built-in expansion slot integrates with other APC accessories to enable users to configure, control and monitor their UPSs.

According to APC, the new units consume less rack space than other models, and the rack mount design provides a wider input voltage range that can “maintain computer grade power even if the nominal voltage drops by 30%, without the UPS utilizing battery power.”

APC says it also has simplified battery removal and replacement by integrating the batteries in a chassis tray that allows users to disconnect and replace batteries without disturbing the connected load.

Estimated pricing of the 750VA and 1,000VA units is $509 and $659 respectively, says APC. Further details are available at www.apc.com.


Reproduced from National Underwriter Life & Health/Financial Services Edition, January 27, 2003. Copyright 2003 by The National Underwriter Company in the serial publication. All rights reserved.Copyright in this article as an independent work may be held by the author.