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A deep dive into how advisors can best serve the evolving needs of their wealthiest clients
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Anticipate your clients' tax questions on Social Security, annuities and a range of investment products
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Go deeper on emerging topics, as well as key firms and thought leaders
A deep dive into how advisors can best serve the evolving needs of their wealthiest clients
Tax Facts
Anticipate your clients' tax questions on Social Security, annuities and a range of investment products
Popular Financial Topics
Go deeper on emerging topics, as well as key firms and thought leaders
August 06, 2002 at 08:00 PM
NU Online News Service, Aug. 6, 1:03 p.m. – FileNET Corp., Costa Mesa, Calif., has licensed use of its Acenza for Insurance data-management software to CIGNA Group Insurance, a unit of CIGNA Corp., Philadelphia.
CIGNA will use the Acenza software to upgrade its disability claims management system.
Once CIGNA sets up the new system, customer service representatives will be able to see documents, forms and correspondence on their computer screens; track the status of transactions that are in process; and view files that happen to be linked to a central document, FileNET says.
The system will also use standard claims rules to try to route claims to the right person to start with, FileNET says.
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