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October 30, 2001 at 07:00 PM
NU Online News Service, Oct. 30, 10:35 a.m. – Tillinghast-Towers Perrin, New York, says many insurers still believe that technology will bring about revolutionary changes in the next three years.
The consulting firm surveyed executives at 248 North American financial services companies, most of which were insurers, and found that 91% believe dramatic changes are on the horizon.
One-third called the imminent changes “revolutionary,” the firm says.
One-fifth of the participants said they felt their companies were ahead of the competition when it came to using new technology.
