NU Online News Service, Sept. 28, 1:25 p.m. – Prudential Insurance Company of America, Newark, N.J., has set up a mobile claims van at the Hoboken, N.J., train station to help policyholders and beneficiaries affected by the Sept. 11 terrorist attacks file claims in person.
The van staff will accept claims for life insurance and for property loss or damage.
The van will be open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 4 p.m. weekends.
The Hoboken station serves the Port-Authority Trans Hudson train system, which connects New York with its New Jersey suburbs, as well as New Jersey commuter rail trains. The station is one stop away from the Christopher Street station in Manhattan on the PATH train system.
Policyholders and beneficiaries can also report claims in person at the Family Assistance Center at Pier 94 in New York, or by calling Prudential call centers.
The customer assistance numbers are:
- 800-778-2255 — individual life insurance and annuities.
- 800-225-5615 — group life and disability claims.
- 800-437-3535 — auto and homeowner claims.
Prudential says it is also making arrangements to help customers who will be paying their premiums late.