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Tim Heslin. Credit: Corebridge Financial

Life Health > Life Insurance

Why Corebridge Embraces Term Life

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What You Need to Know

  • Writing term life takes a big, efficient company.
  • Corebridge has about $370 billion in assets under management.
  • It now makes more than 60% of its life underwriting decisions using automated systems.

Corebridge Financial likes selling permanent life insurance policies and also enjoys selling term life insurance.

Tim Heslin, president of life insurance at the Houston-based life and annuity giant, talked in a recent email interview about the company’s strategy in selling a product that some competitors have dismissed as a commodity.

“We’ve been expanding our footprint in term life, staying competitive on pricing and making important advances in our underwriting process,” Heslin said.

Corebridge is big: It’s the company that American International Group formed to hold its life and annuity operations. Corebridge ended the second quarter with $370 billion in assets under management or administration, and it generated $3.5 billion in life insurance premium revenue in 2022.

Some insurers prefer to sell clients life insurance products designed more for use in long-range planning arrangements than for immediate death-benefit protection, but others still think that helping younger clients get the maximum amount of death-benefit protection per premium dollar is good business.

Life Happens organizes a Life Insurance Awareness Month campaign every September — in an effort to help consumers see that their financial support is important to their loved ones — and that insuring their lives is a sensible way to protect them.

Many life insurers, however, focus mainly on selling whole life insurance, indexed universal life insurance and other types of “permanent life” policies, or “cash value” policies, designed to stay in place for a client’s entire life and to build up cash value to pay expenses likely to occur far in the future.

Permanent policies provide affordable death benefits for clients later in life but look expensive to young workers who simply want affordable protection against the small chance that they could die early.

A term life policy is designed to stay in effect for a term that lasts a specified number of years, such as 10 or 20.

A term life policy builds up no cash value, and the coverage is usually structured in such a way that the insurer can increase the premiums at the end of the term, when the insured may be older and have a greater risk of dying. Because of that structure, the premiums for young workers tend to be very low.

Heslin, who has a bachelor’s degree in math from Binghamton University and holds the Fellow of the Society of Actuaries professional designation, began working for AIG in 1999. Corebridge started separating from AIG in 2021, and Heslin has been the Corebridge president for life insurance since then.

He celebrated Life Insurance Awareness Month by answering questions, via email, about life insurance at Corebridge and in the U.S. life insurance industry. The answers have been edited.

THINKADVISOR: What do you think about the state of competition in the individual life market?

TIM HESLIN: Outsiders might think of life insurance as a relatively quiet industry, but all of us in the mix know the competition is always on.

That’s a great thing for financial professionals and insurance agents who are wanting to bring their clients better products and solutions. Each provider has its own focus and its own strategy.

For Corebridge, our partners look to us primarily for term and indexed universal life. We are also strong in guaranteed and simplified issue whole life products for final expenses.

Term life insurance has seen several interesting developments.

This product has always required providers to have a strong balance sheet to support the capital demands associated with this business.

Some companies have recently decided to shift their focus away from term, often because they do not have the scale needed to write the business efficiently. But we believe the opportunity is still there, especially with the growing life insurance protection gap and increased awareness of life insurance needs.

Economic conditions and the interest rate environment have been favorable for annuities. Have agents, brokers, financial planners and others seen this affect life insurance sales?

Annuities have been making headlines in today’s market, but many financial professionals realize that rising interest rates have also had a positive impact on life insurance.

Mostly what this interest rate environment means is pricing improvements, and that’s especially important since so many consumers tend to overestimate the price of coverage.

Life insurance providers have been able to take advantage of the current moment in many of the same ways as our colleagues in annuities, resulting in many customers paying lower premiums as we write new business, as well as strong cap and participation rates with cash values that could increase more quickly.

So, if your clients come into your office ready to talk annuities, you can also use the moment to review their entire financial plan.

Pre-retirees who want to lock in income and protection with annuities may be surprised to learn that some life insurance can help with retirement income from policy values, while providing insurance protection at the same time.

How do you see the industry adapting to the needs and preferences of millennials and members of Generation Z?

Younger generations are looking for quick answers and quick results, and rightly so.

For their entire lives, Gen Z and millennials have been able to source product information on demand. To match this, our industry must bring digital and online tools that meet these demographics how and where they want to be met. More than that, we need to make the whole process faster and easier.

There are two important points of focus: first at application, and second at underwriting and approval.

As much as possible, the application process should be streamlined and flexible. Some clients will want to handle everything on their own, but others will want to have their insurance agent take them through the application.

Either way, the process needs to be able to happen quickly, and the same is true for how long it takes for applicants to learn whether their policy will be issued.

Corebridge has been working to automate certain underwriting reviews to make decisions on applications without human intervention, and, for the 12 months ended March 31, we reached a decision on over 60% of all underwriting applications on an automated basis.

Even with these advances, there’s a critical role for the financial professional.

Individuals generally purchase their first life policy at an important life moment — after a wedding, when a child is born or when a new home is bought.

Life insurance should be thought of as a cornerstone in a solid financial plan, and financial professionals can make this coverage the starting point for a larger conversation.

We’ve just gone through the worst pandemic in a century. Have any moments of what you heard or saw about the payment of death benefits stayed in your memory?

Even after decades in the life insurance business, I am always careful to pause and think about what it means for a family to lose someone.

I hear stories of families who suffer a terrible loss but, at least from a financial perspective, they are able to continue living the life they planned. They can stay in the family home, they can afford to pay for their children’s college, they can handle important monthly expenses.

Life is never certain, and risks are still out there. We need to make sure that it doesn’t require a global emergency to get people thinking about life insurance.

Financial professionals and insurance agents should explain the important role that protection plays in a larger financial plan.

And lives change, so revisit existing coverage to make sure the protections in place still make sense for your client and their family.

Tim Heslin. Credit: Corebridge Financial


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