Almost all agents have cold called at some time in their career. It’s still done.
(Related: Prospecting: Everyone’s Looking for the Silver Bullet)
Unfortunately, scams abound (“I’m calling about your computer…”) Bogus charities call. People claim you sent away for information when you didn’t. “We are conducting a survey…”
We haven’t even addressed robo calls! I’m a person who thinks a ringing phone conveys a sense of urgency. If you are like me, you have been on the receiving end of these calls. What do people do?
8 (Mostly) Humorous Approaches
Everyone talks about their experiences. Here are approaches I’ve heard when you answer the phone and know it’s the kind of telemarketer who gives honest, respectful telemarketers a bad name.
1. Business office. This is a serious one. It works for me. These calls often come through on my business line. I answer “Bryce Sanders” is a strong, professional tone. The caller often hangs up. Apparently, they are expecting to only be reaching residences.
2. This better be good. We have a neighbor who must get a lot of these calls. You can’t be sure, because sometimes they spoof numbers to fool caller ID. He doesn’t answer his home phone with “Hello” or “good evening.” In a strong voice he says: “This better be good.” It gets them off balance.
3. The radio station. You’ve seen this enough in movies and Tv dramas to know how radio call in programs work. (If you don’t, watch some episodes of “Frazier.”) The person answers their phone with the words “You’re on the air!” The caller thinks they are live on radio. They hang up.