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Regulation and Compliance > Federal Regulation > FINRA

TD Ameritrade Fined $250K for Options Issues

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The Financial Industry Regulatory Authority censured and fined TD Ameritrade $250,000 for violating options-order coding rules and not having a reasonable supervisory system and written supervisory procedures in place to handle such orders.

TD Ameritrade — which is being bought by rival Charles Schwab for $26 billion — declined to comment Tuesday. However, without admitting or denying FINRA’s findings, TD Ameritrade signed a letter of acceptance, waiver and consent on Dec. 9 in which it agreed to the censure and fine over its actions. FINRA accepted the letter Monday.

Between 2010 and April 1, 2015, TD Ameritrade inaccurately coded options orders entered by 10 clients on its Thinkorswim platform as “customer” rather than “professional customer,” according to the regulatory group.

A professional customer origin code is required for all option orders submitted by clients who aren’t broker-dealers and who enter an average of more than 390 options orders a day during any month during the prior quarter, FINRA says.

TD Ameritrade mismarked about 1.5 million options orders that were routed to options exchanges, resulting in the execution of about 500,000 mis-marked options orders. This miscoding resulted in inaccurate order records and potentially allowed those orders to mistakenly be given priority for execution on the options exchanges, which prioritize customer orders over those of professional customers, FINRA said.

As a result, TD Ameritrade violated Section 17(a) of the Securities Exchange Act, Rule 17a-3(a)(6)(i), NASD Rule 3110(a) for conduct that took place prior to Dec. 5, 2011, and FINRA Rules 4511 for conduct on or after Dec. 5, 2011 and 2010, according to FINRA.

In addition, TD Ameritrade’s supervisory system was “not reasonably designed to determine whether its customers’ options orders entered through its TOS platform were accurately coded,” FINRA said.

The firm’s system for keeping track of the number of options orders entered by its customers through its TOS platform “did not aggregate orders submitted by the same customer through multiple accounts, and this deficiency caused” TD Ameritrade to “fail to detect that options orders for certain customers were being miscoded,” according to the regulatory body.

TD Ameritrade also “did not have a written supervisory procedure for orders executed through its TOS platform,” causing the firm to violate NASD Rules 3010(a) and (b) for conduct occurring prior to Dec. 1, 2014, and FINRA Rules 3110(a) and (b) for conduct occurring on or after that date, and FINRA Rule 2010.

Section 17(a)(1) of the Exchange Act requires broker-dealers to make, keep and furnish copies of records as the Securities and Exchange Commission requires, FINRA pointed out. Exchange Act Rule 17a-3(a)(6)(i) requires BDs to make and maintain a memorandum of each brokerage order that contains the complete terms and conditions of the order, FINRA noted.

NASD Rule 3110(a) and FINRA Rule 4511, meanwhile, require member firms to make and preserve books and records as required under FINRA Rules, the Exchange Act and the applicable Exchange Act Rules. FINRA Rule 2010 stipulates that member firms to adhere to high standards of commercial honor and just and equitable principles of trade in the conduct of its business, it pointed out.


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