The head of An Affordable Care Act public exchange that’s tried to build a great relationship with agents and brokers says business looked great on the first day of the open enrollment period for 2019.
Kevin Patterson, the chief executive officer of Connect for Health Colorado, reported Friday, in a public comment, that call center call volume was “well ahead of our projections, and above levels that we have seen in the past.”
The individual major medical open enrollment period in Colorado began Thursday and is set to run until Jan. 15.
In most of the rest of the country, the open enrollment period started Thursday and is set to run until Dec. 15.
Connect for Health Colorado — a state-based ACA public exchange — reported earlier this year that agents and brokers helped bring in about 55% of the 2018 coverage applicants.
(Related: Some ACA Exchanges Discover They, Um… Need You…)