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Industry Spotlight > Women in Wealth

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Why Financial Services Companies Are Recruiting More Women Advisors

By

I hadnt even heard of the job “financial advisor” 14 years ago when a friend mentioned it. Prior to joining this industry, I was working as a retail buyer, which meant long hours, especially on holidays and weekends, a lot of travel and not much compensation.

I needed a career flexible enough to allow me to be with my children when they needed me and lucrative enough to provide financial security. I didnt know if financial services was the right field, but a friend of a friend who was a female advisor encouraged me to look into it. I did and seized the opportunity to join North Star Consultants, a large firm in Minneapolis.

I was an advisor for three years and the job provided everything I wanted in a career. I could be with my young children when I needed to. And there was no glass ceiling to limit my professional growth.

I quickly developed a strong market for disability insurance among medical professionals and was recruited into the home office to train other advisors to sell DI. Now I am in field management, supporting the growth of Securian Financial Network firms across the country.

More recently, I took on the added challenge of overseeing a program aimed at improving the recruiting and retention of female advisors.

Wanted: Women

Financial services companies interest in women is not new, but it intensifies as the amount of money women control grows. Currently, the spending power of American women is greater than the entire economy of Japan. And women are expected to control $1 trillion by 2010. Thirty million American women are the heads of households.

Women own 28% of the nations privately owned businesses, employ 9.2 million people and control 35% of estates worth $5 million or more. By 2019, two-thirds of all wealthy Americans will be women.

As women gain financial clout, they look for help managing their money. Generally, women tend to be less confident in their ability to invest wisely. They are less risk-tolerant and more conservative than men in their investment choices.

However, they are more open to advice and consultation. Nearly three-fourths of “substantial women investors,” defined as those with investable assets of over $500,000, seek the help of financial advisors.

Additionally, a woman typically wants her financial advisor to create a financial plan that meets her unique needs. In other words, she wants a strong relationship with her advisor.

Not surprisingly, female financial advisors appear to be especially suited to working with female clients because the relationship is a priority, too. Where male financial advisors generally tend to be motivated more by sales goals and competition, women are more likely to be motivated by “doing good,” “helping others” and “supporting communities.”

Female advisors are more likely to associate financial and career success with building a strong base of clients and trusted relationships, rather than immediate income or certain product sales for commission.

Women in financial planning also say they have the flexibility they need to juggle work and family. A woman advisor in St. Louis takes her child to school at 8:15 in the morning and picks her up at 3:15. “After 3:15 Im done with work,” she says. When my child is home, I focus on her.” Though she does not work a traditional 40-hour week, this woman is a top producer.

A female advisor from Chicago says, “When I had my two babies over the last two years, the male advisor I work closely with picked up the slack. I did the same for him when his wife had children. In each instance, we both had good years.” As planners, women usually are free to make whatever arrangements they prefer to balance work and family.

Financial planning also appeals to women because theres no glass ceiling. They can be successful and earn substantial incomes without having to adhere to the sometimes rigid rules that can restrict a womans rise up a corporate ladder.

Survivor: The First Four Years

While techniques for recruiting female financial advisors do not differ dramatically from techniques for recruiting men, women do respond better to word-of-mouth referrals and case studies about women like them who have achieved success in the field.

They also respond well to messages that stress the flexibility and income potential the career offers. Benefits, training and the opportunity to “do good” also resonate with women. Companies find that women in sales in other industries make good candidates for recruitment, as do teachers, CPAs and attorneys. Firms that recruit women in their 40s report strong loyalty and higher productivity.

If companies have figured out how to recruit women to become financial planners, they are having a harder time helping them weather the first years of the career. A LIMRA International study shows the four-year advisor retention rate in 2003 was 9% for females and 11% for males.

The companies that participated in the study recruited 51 female agents and 38 male agents for every 100 agents under contract at the start of the year. The majority of recruits terminated within two years of being hired. And more women left the field than men: 71% vs. 66% of males.

There are many reasons for the higher failure rate of women planners during the first four years in the field. Veteran female planners recall the macho culture prevalent early in their careers. Some felt abandoned once they were recruited.

They were not as motivated by the sales contests their male colleagues competed ferociously to win. A long-term approach seems to work better with women. Knowing that they will be given time to develop their practices and that deeper and more loyal client relationships are highly valued helps motivate women planners.

Companies also have learned that many women need to feel part of a team and know they have a supportive network or a mentor to consult when they need help. Most firms offer mentoring to all new advisors.

A 12-month mentoring program, where a new advisor is paired with an experienced once, usually is offered to men and women. Ongoing training-related mentoring also is common in many companies and used for all advisors.

Not as many companies provide career mentoring, which women are more likely to use. This may be because personal circumstances are more likely to affect a womans professional life, whereas men tend to keep work and home separated by hiding changes in their personal lives.

The Upshot

Clearly, companies that focus on recruiting female financial advisors are wisely anticipating the growth of the “womens market.” Though not every woman insists on a female planner and not every female planner limits her practice to women only, the affinity is hard to ignore.

Successful women planners love their jobsthe flexibility offered, the generous income, the absence of limits on their ability to succeed and the sense of fulfillment they get from helping people find financial security.

Just as clearly, there is no reason why women, who many consider uniquely suited to a career in which they provide a life-enhancing (if not life-changing) service, cannot be very successful as financial planners. Generally, they do not approach the market in the same manner as men, and they are not driven by the same motivations as men.

The companies that recognize and celebrate these differences could have a competitive advantage in the coming decades.

, RHU, CFP, is regional vice president, Securian Advisor Services, St. Paul, Minn. She can be reached at [email protected].

A woman typically wants her financial advisor to create a financial plan that meets her unique needs; in other words, she wants a strong relationship with her advisor.

Where male financial advisors generally tend to be motivated more by sales goals and competition, women are more likely to be motivated by doing good, helping others, and supporting communities


Reproduced from National Underwriter Edition, March 10, 2005. Copyright 2005 by The National Underwriter Company in the serial publication. All rights reserved.Copyright in this article as an independent work may be held by the author.



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