The National Association of Health Underwriters has weighed in on recent rumblings in Congress about Medicare Advantage plan agent compensation structures.
Sen. Max Baucus, D-Mont., chairman of the Senate Finance Committee, says he believes commission systems that pay more for new business than for maintaining existing policies are encouraging agents to move older consumers into new plans simply to increase commission revenue.
Unnecessary plan changes can disrupt the continuity of care, Baucus contends.
NAHU, Arlington, Va., has supported “the institution of reasonable level commissions over time to eliminate incentives for agents to ‘churn,’” NAHU Chief Executive Janet Trautwein says in a statement.
But NAHU also believes Medicare Advantage agents deserve to be compensated for the work, Trautwein says.
Selling and servicing Medicare Advantage products is a labor-intensive process that takes patience, compassion and specialized training, Trautwein says.