Integrated Disability Coverage:
Seamless and Successful
One approach that has been successful is a product that integrates both short- and long-term disability coverage. This is a combination plan that pays weekly benefits for the initial short-term period of the contract and switches to a monthly benefit payment for long-term disabilities.
Such a plan is a way for employers to better manage the costs of different types of disability through an integrated approach to disability management rather than 2 processes governed by 2 carriers. Thus, the employer benefits both operationally and financially.
This type of plan appeals to employees because they can get access to professional medical assistance programs quickly, helping them to resume a more productive life faster and easier. If an employees disability goes longer term, the seamless transfer means he suffers no interruption of benefits.
For instance, under our integrated disability plan, the employee talks to one dedicated claim team for both short-term and long-term disability claims. This provides a smoother experience as the employee continues to deal with the same people who know his case.
Reproduced from National Underwriter Edition, April 9, 2004. Copyright 2004 by The National Underwriter Company in the serial publication. All rights reserved.Copyright in this article as an independent work may be held by the author.