NU Online News Service, June 17, 5:16 p.m. – Consumers hold insurance companies in higher regard today than they have in the past two years according to a survey by RoperASW, New York.
Roper, a unit of United Business Media P.L.C., London, conducted a mail survey in January and February asking 17,000 U.S. residents to evaluate the reputations of large companies on a scale of 0 to 10.
The participating consumers ranked the property-casualty and life and health businesses higher than they have in the past.
Property-casualty companies received a rating of 7.1, up from 6.3 in 2001 and 6.5 in 2000.
Life and health companies were rated at 7 on the survey scale this year, up from 6.1 in 2001 and 6.3 in 2000.
John Gilfeather, vice chairman of Roper, attributes the increases to the effects of the Sept. 11, 2001, attacks and the resulting “desire to pull together.