Findings of a market conduct survey developed by PricewaterhouseCoopers were part of a discussion at the summer meeting of the National Conference of Insurance Legislators earlier this month.
The survey found that:
–13 states use contract examiners to perform market conduct exams.
–The average number of contract examiners used is 4, but one chief examiner reported using 44 contract examiners.
–Approximately 25% of state insurance departments charge time related to staff members’ on-the-job training to insurers.