Many of the consumers who bought “qualified health plan” (QHP) coverage through the public exchange system are scrambling to back up the information they put in their applications. The Centers for Medicare & Medicaid Services (CMS) is following up on “inconsistencies” between the information consumers put in their own Patient Protection and Affordable Care Act (PPACA) exchange applications and information coming from other sources, such as the Internal Revenue Service and the Social Security Administration.
Customers who get exchange inconsistency notices have 30 days to upload documents supporting their application answers into their HealthCare.gov accounts or to mail the documents to a HealthCare.gov office. Customers who fail to supply the requested information in time could lose their QHP coverage.
CMS officials talk about the hunt for inconsistencies in a slide deck posted on the CMS website over the weekend.
States with state-based exchanges are in charge of their own effort to look into application problems. CMS is handling the hunt for the exchanges it runs directly for its parent, the U.S. Department of Health and Human Services (HHS).