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Life Health > Health Insurance

MassMutual, Aetna Respond to Tornadoes

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Big Massachusetts life and health insurers are grappling with the effects of storms that have struck their own home state.

The tornadoes touched down in Springfield, Mass., and the Western Massachusetts region Wednesday.

Massachusetts Mutual Life Insurance Company, Springfield, Mass., says it will donate $100,000 to American Red Cross relief efforts and also match donations by employees and financial professionals.

MassMutual also is looking for ways for its employees and financial professionals to help the relief efforts as volunteers.

The tornadoes did not affect MassMutual’s facilities or operations, but the company has established an electronic-mail communication link for employees and financial professionals who may have been displaced by the storm, the company says.

“Our sincerest thoughts and sympathies are with those who were impacted by this devastating event,” MassMutual President Roger Crandall says in a statement. “While a destructive storm of this magnitude is unprecedented for our region, we are ever confident in the resiliency of Western Massachusetts and MassMutual stands ready to assist on the road to recovery.”

Aetna Inc., Hartford (NYSE:AET), has announced accommodations similar to those it has been offering in other U.S. regions affected by floods and tornadoes.

Aetna is letting affected health plan enrollees refill prescriptions early; refill prescriptions that have been lost, damaged or destroyed; and receive mail-order prescriptions at new delivery locations.

Aetna also is offering access to employee assistance program (EAP) resources to all affected Aetna customers, regardless of whether they are EAP customers.

Aetna is giving affected customers and health care providers 30 extra days to file coverage decision appeals.

- Allison Bell

Other natural disaster coverage from National Underwriter Life & Health:


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