by Robert B. Tamarkin
October 25, 2024
In the rapidly evolving financial landscape, independent RIAs hold a distinct advantage due to their agility. By embracing specific strategies, advisors in the world of independence can drive substantial growth.
At the core of the RIA model is the client, so any growth strategy must prioritize client needs. This approach benefits both clients and the advisory teams serving them.
Taking this into account, here are a few strategies that can help RIAs effectively drive growth and expand their footprint.
Despite marketing's growing importance, many advisors still rely on word of mouth. Hiring a digital marketing specialist can be a game changer for these firms, while inaction only guarantees missed opportunities.
A recent survey from Broadridge indicates that advisors are struggling more than ever with marketing due to limited time and expertise. Yet, many are finding success by adopting a personalized content approach and leveraging next-generation technologies like artificial intelligence to engage prospective and current clients.
The survey also found that 70% of U.S. advisors with a defined marketing strategy saw an increase in inbound requests in the past year, compared to just 44% of those without one. The translation here is this: Hiring a digital marketing specialist or allocating a budget for digital marketing efforts is one of the fastest ways for advisors to scale.
To achieve this, RIAs should prioritize a mix of seasoned professionals and emerging talent. Experienced advisors bring invaluable insights and industry wisdom, while next-gen professionals infuse fresh ideas and a tech-savvy approach to client engagement. This combination not only enhances client relationships but also positions a firm for long-term success.
Recruiting a diverse team also fosters innovation and adaptability. A workforce that combines traditional expertise with modern perspectives is better equipped to navigate industry changes. Firms should also consider implementing mentorship programs that pair experienced advisors with newer team members. This collaboration can facilitate knowledge transfer, bolster confidence and create a culture of continuous learning.
According to the survey, tech-forward firms experienced a client growth rate of 20% compared to 8% for others and double the average assets under management growth rate (22% versus 11%). Additionally, advisors at "digitally empowered" firms reported higher career satisfaction (81% versus 59%), greater firm satisfaction (64% versus 44%), and higher average compensation ($489,000 versus $373,000).
Clients increasingly desire a "family office" experience, where all their financial needs are managed under one roof. However, not every advisory firm has the in-house expertise to meet these diverse demands. This is where strategic partnerships come into play.
By creating a robust network of specialists, RIAs can offer clients access to tax planning, legal advice, estate planning and more — all while ensuring that they receive top-tier service.
Collaborating with experts in different fields also fosters a referral network that can lead to new client opportunities. For example, a CPA may refer clients to an RIA for investment management, while the RIA can direct clients to the CPA for tax-related matters. This reciprocal relationship strengthens both businesses and enhances the overall value provided to clients.
By embracing these strategies, independent advisors can grow their practices while providing exceptional value to clients, which remains at the center of the wealth management universe.
Robert B. Tamarkin is a founding partner and head of business development at Elevation Point, a firm that provides the resources and collaborative culture to help advisors build and grow their own businesses.
The original version of this story was published on ThinkAdvisor.