I fell down the stairs recently. Actually, I fell down an escalator. Going down. Near the bottom. I didn’t expect to fall. I travel down escalators all the time, lugging a garment bag with my briefcase balanced on top. Like I did this time. The briefcase fell (poorly secured, I admit). When I stooped to retrieve said briefcase, said garment bag fell the other way. I followed. I’m sure I looked silly. I looked around. Nobody saw me. I think.
I didn’t expect to fall, but I should have had. Especially balancing two bags. There’s a reason why building signs suggest you take an elevator if you’re pushing a stroller or lugging luggage. Apparently.
A few hours after my ignominious if anonymous fall, the heels of my hands hurt where I broke my fall. My left hip hurts. My elbow hurt for a while; it doesn’t hurt now. Thanks for your concern.
My escalator bête noire was at a hotel. In Atlantic City. I was there at my company’s national sales conference. I told the salespeople that a correction is coming. I was talking about the markets, especially equities. We’ve been in a bull market — even if it is the most hated — for eight years now. It’s time for a correction.
When it comes, will you be prepared? Will your clients be prepared? Have you educated them about market cycles? Did they pay attention to your lecture?
My guess is that they didn’t really listen. Clients may be great people, but consumers in general — even well-educated, relatively sophisticated consumers — are not as bright as we think they are. Or perhaps more important, as some anti-regulation members of the financial services industry argue they are.