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Melanie Waddell

Regulation and Compliance > Federal Regulation > SEC

SEC's Texting Crackdown Rages On, With RIAs Likely Next

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What You Need to Know

  • Regulators have levied more than $3 billion in fines over unauthorized use of texting and chat apps for business purposes.
  • The crackdown started with big banks and BDs but the involvement of investment advisors has increased.
  • A chief compliance officer says tending to the issue keeps her up at night.

Fines levied by the Securities and Exchange Commission related to off-channel communications like text messages will continue — with fines against investment advisory firms likely on their way, according to two former SEC attorneys.

Off-channel communications is a “continuing hot topic,” Dabney O’Riordan, a partner in Quinn Emanuel’s SEC Enforcement practice, who previously served as the leader of the SEC Enforcement Division’s Asset Management Unit, said at the recent Investment Adviser Association’s annual compliance conference. “We’re expecting to continue to see more.”

Adam Aderton, partner at Wilkie Farr in Washington who previously was co-chief of the SEC Enforcement Division’s Asset Management Unit, stated at the conference, “We’ve started to see more IAs involved in these orders, which I assume is a precursor to IA stand-alone only cases.”

Off-channel communications “is what keeps me up at night this year,” Muyka Porter, chief compliance officer at CIM Group in Los Angeles, added on the panel with O’Riordan and Aderton.

Off-channel communications continues to be front and center for the SEC this year, as the SEC on Feb. 9 hit 16 firms with $81 million in texting fines.

In that order, the 16 firms agreed to pay combined civil penalties of more than $81 million, admitted the facts set forth in their respective SEC orders and acknowledged that their conduct violated recordkeeping provisions of the federal securities laws. The SEC said that its investigations uncovered pervasive and longstanding uses of unapproved communication methods, such as texting, at all 16 firms, and that the firms did not maintain or preserve the substantial majority of the off-channel communications.

Total fines and penalties are now over $3 billion.

O’Riordan noted that “the nature of the cases and how they involve investment advisors have increased.”

While the penalties have “trended downward,” O’Riordan continued, “the penalties are still rather substantial for this type of violation.”

New violations in some cases include two charged firms that self-reported the conduct to the SEC. The agency made a big point that one firm was getting a “big reduction” on the penalty for self-reporting — however, “nothing else really changed in the settlement terms,” O’Riordan said. “There were still admissions required, the charges remained the same, the undertakings were all ordered and the penalty was still a seven-figure penalty for both of those firms that self-reported.”

Added O’Riordan: “I’m not sure we’re going to see a ton of firms self-reporting at this point.”

“We have clearly heard news reports that there are stand-alone sweeps regarding investment advisory firms,” O’Riordan continued. “So we’re waiting to see if and when those types of cases come out.”

For instance, “We have been seeing more dual registrants, more affiliated IAs get charged in the same orders as the broker-dealers … but really no real answers in the investment advisor space regarding the distinctions between an investment advisor’s recordkeeping requirements versus a broker-dealer’s recordkeeping requirements.”

Good Conduct vs. Bad

Aderton noted that some of the SEC orders cite bad behavior of “using ephemeral messaging apps or encouraging junior staff to take conversations off-channel. You can see why the SEC might not like that.”

However, “the vast majority of these behaviors we see is not that. It’s just people texting out of convenience or COVID or because texting is the most effective way to get in touch with others on their team.”

O’Riordan added that while it’s important for firms to review the SEC orders, they “cannot be a perfect roadmap; maybe it gives you some buckets [of notable items] to consider” related to compliance, “but it cannot be the perfect roadmap. Nor are they intended to be.”

Firms in the Crosshairs

Ameriprise Financial has said recently that it has booked a charge for a $50 million penalty from the SEC over the use of electronic messaging platforms.

LPL Financial is facing a fine from the SEC of up to $50 million over its lack of compliance with records preservation rules tied to off-channel communications like text messages, according to the firm’s annual report.

Raymond James Financial reported in October that it took a hit from legal and regulatory matters, “including an incremental $55 million provision” tied to the SEC’s industry sweep of firms’ off-channel communications.


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