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Regulation and Compliance > Federal Regulation > SEC

SEC Drops New Wave of WhatsApp Fines on BDs, Advisory Firms

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What You Need to Know

  • Actions involved the firms' employees communicating both internally and externally by personal text messages.
  • The firms agreed to pay combined penalties of $79 million and have begun implementing improvements.
  • The firms did not maintain or preserve the substantial majority of these off-channel communications.

The Securities and Exchange Commission said Friday that it has charged more firms with failures to preserve electronic communications on WhatsApp and GroupMe.

The recordkeeping violations were levied against five broker-dealers, three dually registered broker-dealers and investment advisors, and two affiliated investment advisors for “widespread and longstanding failures to maintain and preserve” electronic communications.

The actions announced Friday are part of the SEC’s ongoing crackdown on Wall Street’s use of WhatsApp and other messaging apps.

The SEC’s investigations announced Friday uncovered “pervasive and longstanding off-channel communications” use at all of the firms.

The following firms agreed to pay combined penalties of $79 million and have begun implementing improvements to their compliance policies and procedures to address these violations:

The actions involved the firms’ employees communicating both internally and externally by personal text messages, or other text messaging platforms such as WhatsApp and GroupMe. The Commodity Futures Trading Commission ordered Interactive Brokers to pay a $20 million civil monetary penalty the same day for related conduct.

“One of the orders included in today’s announced actions is not like the others,” said Gurbir Grewal, director of the SEC’s Division of Enforcement. “There are real benefits to self-reporting, remediating and cooperating.”

As described in the SEC’s orders, “the broker-dealer firms admitted that, from at least 2019, their employees communicated through personal text messages about the business of their employers, and the investment adviser firms admitted that their employees sent and received off-channel communications related to recommendations made or proposed to be made and advice given or proposed to be given.”

The firms did not maintain or preserve the substantial majority of these off-channel communications, in violation of federal securities laws, the SEC states.

By failing to maintain and preserve required records, some of the firms likely deprived the SEC of these off-channel communications in various SEC investigations.

The failures involved employees at multiple levels of authority, including supervisors and senior managers.

“Interactive Brokers, Baird, William Blair, Nuveen, Fifth Third, Perella Weinberg, and TPH were each charged with violating certain recordkeeping provisions of the Securities Exchange Act of 1934 and with failing to reasonably supervise with a view to preventing and detecting those violations,” the SEC said.

Baird, William Blair, WBIM, Fifth Third, and Perella Weinberg Capital “were each charged with violating certain recordkeeping provisions of the Investment Advisers Act of 1940 and with failing to reasonably supervise with a view to preventing and detecting those violations,” according to the SEC.

Each of the firms was ordered to cease and desist from future violations of the relevant recordkeeping provisions and was censured.

The firms also agreed to retain independent compliance consultants to, among other things, conduct comprehensive reviews of their policies and procedures relating to the retention of electronic communications found on personal devices and their respective frameworks for addressing non-compliance by their employees with those policies and procedures, the SEC explained.


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