States may expand the Unfair Trade Practices Act to include health insurance lead generators — entities that locate prospects without actually selling health insurance.
The Improper Marketing Health Insurance Working Group — an arm of the National Association of Insurance Commissioners — is debating act amendments.
What It Means
Regulators may change how Medicare plan sellers court your clients.
One question is whether any new requirements could apply to you.
The Background
Marketing organizations attracted regulators’ attention with Medicare plan TV ads featuring celebrities like Joe Namath and what critics said were misleading descriptions of Medicare plan options.
The Centers for Medicare and Medicaid Services, the federal agency that oversees Medicare, now requires marketers to add disclaimers about their product menus and record telephone calls with consumers. The new “third-party marketing organization” rules, or TPMO rules, apply to traditional agents as well as to the marketers that run the TV ads.
The NAIC working group cannot directly change states’ Unfair Trade Practices Act rules, but states could use any model update the NAIC adopts to update their laws and regulations.