Podcast Center
Video Center
Webcasts
Resource Center
Events
By 
October 24, 2018 at 10:56 AM
The Centers for Medicare and Medicaid Services (CMS) says it has had to shut down the HealthCare.gov exchange plan enrollment tool for agents and brokers, just a week before the open enrollment period for 2019 is set to start, because of a data breach.
HealthCare.gov managers noticed “anomalous activity” Oct. 13, began investigating it, and declared a breach Oct. 16, according to CMS officials.
Officials say they believe the HealthCare.gov Direct Enrollment pathway system for agents and brokers to view about 75,000 individuals’ files.
(Related: Coalition Sues Trump Administration Over Association Health Plan Regs)
“The agent and broker accounts that were associated with the anomalous activity were deactivated, and — out of an abundance of caution — the Direct Enrollment pathway for agents and brokers was disabled,” CMS officials said.
CMS hopes to restore the Direct Enrollment pathway for agents and brokers within the next seven days, officials said.
