I’ve read a few articles recently about the Do’s and Don’ts of how to write an email to get your message well received.
To save you time, I’ve distilled most of these into 2 main “rules.”
Okay… I can hear you now, “Who do you think you are telling me what rules to break or follow? I’ve done quite well for myself breaking the rules!“
I get it. I break the rules myself sometimes. With that said…
WARNING: Breaking these two rules could be harmful to the health of your relationships with prospects, clients, colleagues, and friends.
2 Rules You Should Never Break When You Write an Email
No. 1: Never send emails with negative emotion.
Consider this: Compose your email recognizing that the receiver may not be in the same mood or emotional state as you. Try to imagine how the person receiving the email could interpret it.
Insight: When we read an email, we attempt to read intention and tone into the words. If the message is ambiguous, many people will automatically read the most negative emotions and intentions into it.