People in general just aren’t that happy with their health coverage, no matter the provider. But Medicare enrollees are giddy with delight about their insurance compared to those who receive health insurance courtesy of the Patient Protection and Affordable Care Act.
Yet those covered with an exchange plan appear to be increasingly taking their insurance plan design, and medical care, into their own hands. That suggests that the president’s effort to educate the public about insurance and medical care is working.
Such is the gist of a study released Monday by consulting firm Deloitte, via an internal research arm.
Deloitte asked insurance consumers to rate their level of satisfaction with their current plan. Those sampled were insured through Obamacare, employer-sponsored insurance, Medicaid and Medicare.
Turns out Medicare enrollees are the most satisfied, at 58 percent, and PPACA customers are the least satisfied, at 30 percent. About four in 10 enrolled in employer plans say they are satisfied with their coverage, and about half of those covered by Medicaid expressed satisfaction. Overall, less than half (46 percent) of those surveyed said they were satisfied with their plan.
But deeper into the study, evidence surfaced that PPACA is making a difference when it comes to educating consumers about their health care and coverage, and encouraging them to pay more attention to both.