Standard Insurance Company recently put out a white paper on Americans with Disabilities Act Amendments Act compliance.
The disability insurer reported that 23 percent of the employers it surveyed are not sure how to handle disability-related absences and employee accommodations, and that only 37 percent have tried working with a disability insurer to come up with accommodations.
For employers, that lack of communication with insurers about helping motivated workers with disabilities stay at work is a liability time bomb.
For workers with disabilities who are not sophisticated enough to have ADAAA specialist attorneys on their speed dial list, the loss of income that results from that ignorance and lack of communication is a tragedy.
For insurers, maybe that ignorance is a marketing opportunity.
It seems as if disability insurers themselves feel as if they talk about return to work (RTW) so much that they’re boring even themselves.
But, outside the disability insurance community, awareness of disability insurers’ interest in return-to-work efforts seems to be low, at best. At worst, people who have gotten bad results with claims may see insurer return-to-work programs as wicked conspiracies against seriously disabled workers. (Who may, in some cases, be able enough to hike, water ski, go up on the roof to repair shingles and post angry messages about disability insurers 23 hours a day, but, hey, it’s complicated…)