Are some carriers confused by Obama administration exchange plan moves?
They may be, but a health care official suggested the administration is working with them, though he did not provide specifics.
The administration will engage in “close communication” with carriers, on top of the “extensive ongoing coordination” that has already been taking place between the Obama administration, state insurance regulators and health insurance companies.
Josh Earnest, a White House deputy press secretary, talked about how close the administration is to carriers and insurance regulators Sunday, during a press conference aboard Air Force One.
Earnest’s answers came in response to a question about carrier confusion about the administration’s decision to push the enrollment deadline for exchange coverage that starts Jan. 1 to Dec. 23, from Dec. 15.
Julie Bataille, a CMS representative, said Monday during a separate CMS conference call with reporters that HealthCare.gov is working much better than it has been, and that it should soon be able to handle 50,000 users at a time, and about 800,000 visitors per day.
But Bataille said the system suffered a one-hour outage Monday and a slowdown Saturday.
The Obama administration has promised to get the site working by Dec. 1.
After Dec. 1, the site will work better, but users may still see some errors and short outages, Bataille said.