HONOLULU (AP) — The Hawai’i Health Connector — Hawaii’s state-based public exchange — began giving consumers the ability to actually enroll in plans Tuesday, more than two weeks after the start of open enrollment.
Coral Andrews, the exchange executive director, said at a news conference that consumers can now review and buy plans offered on the exchange’s website, at https://www.connecthawaii.com.
“We heard from you,” Andrews said. “We know you’ve been anxious to get up and running.”
The vendor that helped build the connector, CGI Group Inc., signed a four-year, $53 million deal earlier this year.
Exchange managers spent more than two weeks trying to fix technical problems that rendered the site plan shopping system unable to display plans and prices.
The delay caused some people without insurance to go directly to insurance companies. Insurers can sell the same plans to the consumers, but the insurers lack the ability to see whether consumers are eligible for the new Patient Protection and Affordable Care Act (PPACA) health insurance purchase tax credits.