WASHINGTON (AP) — The new Patient Protection and Affordable Care Act (PPACA) exchange websites are drawing lots of rotten tomatoes in early reviews, but plenty of people are checking them out.
Seven percent of Americans report that somebody in their household has tried to sign up for insurance through the health care exchanges, according to an AP-GfK poll.
While that's a small percentage, it could represent more than 20 million people.
Three-fourths of those who tried to sign up reported problems, though, and that's reflected in the underwhelming reviews.
Overall, just 7 percent of Americans say the rollout of the health exchanges has gone well. Far more deem it a flop.
Among those who've actually tested out the system, three-quarters of those polled said they've experienced problems trying to sign up. Only about 1 in 10 succeeded in buying health insurance.
Overall, the poll found, 40 percent of Americans said the launch of the insurance markets hasn't gone well, 20 percent said it's gone somewhat well and 30 percent didn't know what to say. Just 7 percent said the launch had gone "very well" or "somewhat well."