Yesterday, I continued trying to give the best answers I could come up with for the agents, brokers and others who are asking me for advice about how to become a Patient Protection and Affordable Care Act (PPACA) exchange navigator, an exchange-certified producer, or some other person who helps individuals or employers make their way through PPACA World.
Here’s a third batch of answers.
Where do I go for official federal exchange agent-broker training?
Look for government documents that list, for example, recipients of federal “outreach and enrollment assistant grants.”
What Your Peers Are Reading
See this document: http://bphc.hrsa.gov/outreachandenrollment/hrsa-13-279.pdf
One way to find want ads for navigators or other exchange enrollment assisters is to look on the websites of any organizations that have received grants, any organizations that just seem as if they’d be involved with this kind of thing (local community health groups), and any local websites or physical bulletin boards where you’d normally look for local job listings.
Some of the jobs might be on ordinary national recruitment sites, such as Monster.com, where, for example, Benton County, Ore., has an opening for a full-time navigator.
Bronx AIDS Services of New York City and Public Health Solutions of Baldwin, N.Y., also have job postings for navigators.