As a follow-up to my previous posts on appointing a HealthCare Advocate (URL) to assist with insurance company interactions, and a second post on the documents (URL) that the Advocate and the client will need to keep on hand, I decided to conduct some additional research with a focus on individuals covered by Medicare as their primary provider.
By law, individuals control access to their own healthcare information, which technically excludes even immediate family members or designated caregivers. However, if the individual wishes to give someone (e.g., family members) access to their medical information, have them submit a written, detailed authorization to their doctors, healthcare facilities and any other treatment-connected entity authorizing this access. This will allow the Healthcare Advocate to have access to information so the Advocate can assist that person with any necessary ongoing care and paperwork administration.