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October 14, 2010 at 08:00 PM
Two affiliated carriers have paid a $1.9 million fine to address New York State Insurance Department concerns about explanation of benefit forms they sent from October 2003 to September 2008.
The New York department has received the payments from Health Net of New York Inc. and Health Net Insurance of New York, officials say.
The company did not always give consumers complete information about how claims were handled and how to file appeals, and, in some cases, they took too long to pay claims, officials say.
The companies have acknowledged the violations and taken remedial actions, officials say.
