Golden State health plans have just two more weeks to comply with their state’s “language assistance services” law.
The law requires managed care plans and health insurance plans in the state to make an effort by April 1 to provide language assistance services for members with limited ability to speak English.
The services are required by S.B. 853, a bill passed by California lawmakers in 2003.
Health plans and translation services have been hurrying to find ways to work together to comply with the mandate.
The regulations implementing the statute “do not specifically address agents or brokers,” says Kathleen Donovan, senior compliance counsel at Wolters Kluwer Financial Services, Waltham, Mass.
But benefits advisors will need to understand the language assistance services mandate to explain it to their clients, Donovan says.