I have a client who has a strong desire to open a retail business. According to Michael Gerber, author of the E-Myth books, many business owners were once employees who thought they could do it better if they were on their own. He argues that there are three main “hats” a successful business owner must wear. The first is the hat of a technician, and most who venture out on their own wear that hat comfortably since they are skilled at their particular craft. The second hat is that of a manager. They have to be able to manage the inventory, people, processes, etc. The third and perhaps the most important hat is that of an entrepreneur. This role requires someone who can see the big picture and steer the ship.