Units of a managed care giant have resolved a Nebraska investigation by agreeing to pay a $650,000 administrative fine and change some of their claims payment and grievance processes in the state.
The settlement agreement affects the Nebraska health insurance operations of UnitedHealth Group Inc., Minnetonka, Minn.
UnitedHealth is emphasizing that its Nebraska units are denying that they have violated any laws.
“The consent order includes no findings of intentional misconduct or general business practices in violation of the law,” the company says in a statement.
The UnitedHealth units are acknowledging that they made errors in “implementing certain technological efficiencies,” the company says.
“We are very glad to have this matter behind us so that we can concentrate on what we do best — improving access to high quality and affordable health care for Nebraska families,” William Tracy, chief executive of UnitedHealth’s UnitedHealthcare operations in Nebraska, says in the statement.
Regulators in the Nebraska Department of Insurance filed a petition listing concerns about the UnitedHealth units in December 2006.