A U.S. company says it has done a reasonably good job of handling claims in Japan over the past 5 years.
Japan’s Financial Services Agency has asked life insurers doing business in the country to report on their performance at handling claims over the past 5 years.
Aflac Inc., Columbus, Ga., a company with a large share of Japan’s cancer insurance and private health insurance markets, says it has found evidence of errors affecting only 0.45% of the 4.2 million benefits payments it issued during the period review.