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Principal Revises DI Claims Process

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The Principal Financial Group has upgraded its disability Web site to make it easier for employers to report and track claims.

The site features a new report design for long-term and short-term disability that will give employers daily access to vital information, including claim status and trend data, according to the Principal, Des Moines, Iowa.

Trend reporting can help reduce claims and enable employees to continue working, says Cindy Ford, claims director for the Principal. For example, an employer with several locations could use this report to identify a particular location with an unusually high claims ratio.

The site also shows current and pending claims by employee status, total amount of benefits paid for active claims and Social Security disability approval status, the Principal says.