NU Online News Service, Dec. 9, 2004, 3:10 p.m. EST
Measuring the results of programs that help patients suffering from depression, alcoholism and other “behavioral health” problems can improve the quality of care.[@@]
Dr. Edward Jones, chief clinical officer of the behavioral health unit at PacifiCare Health Systems Inc., Cypress, Calif., recently made that argument in an address delivered at a managed behavioral health forum in Dallas.
Jones talked about the results of a PacifiCare program that uses a 30-item questionnaire to measure patients’ health and ability to handle ordinary life activities.