NU Online News Service, Oct. 13, 2004, 4:03 p.m. EDT
The old-fashioned way to find a great hospital is to ask a nurse.[@@]
Now Empire Blue Cross Blue Shield, New York, is trying to give patients a more systematic way to find good hospitals. It is offering health plan members access to Hospital IQ, a Web-based hospital-selection tool that draws on a detailed care quality database.