NU Online News Service, Sept. 14, 3:33 p.m. – Insurance departments are putting consumer information hotlines in place to respond to questions regarding the World Trade Center catastrophe.
The New Jersey Department of Banking and Insurance is establishing a consumer call center that should be fully operational Monday, according to department spokesman Peter Hartt.
This afternoon, the National Association of Insurance Commissioners, Kansas City, Mo., was meeting to determine whether it should hold its fall meeting in Boston, and to discuss employee issues including an update on employees at its Securities Valuation Office operation, according to Heidi Robertson, an NAIC spokeswoman.
Robertson says all SVO employees were evacuated from World Trade Center Building 7 after Tower number 1, the North Tower, was hit by a hijacked plane on Sept. 11. However, she adds, there were several tense hours, because it was not until 6:30 p.m. that evening that the NAIC was able to account for all SVO staff to confirm that they were safe, according to Robertson. Building 7 collapsed at 5:20 p.m. Sept. 11.