Coinbase Users See Zero Balances Again as Bitcoin Nears Record
Last week, users of the popular cryptocurrency exchange experienced errors in buying and selling.
Coinbase Global Inc., the biggest U.S. cryptocurrency exchange, said some individual investors saw zero balances in their accounts for the second time in less than a week.
The glitch comes as Bitcoin inches toward a record high.
The company said it affects “a small subset of users” and their “assets are safe.” Last week, users experienced errors in buying and selling.
A Coinbase spokesperson said Monday’s problem “is a display issue only.”
We are aware some users may experience increased latency across https://t.co/ohqDivlp6Y and a few users may see intermittent zero balance. Rest assured, your funds are safe. Our team is investigating this issue and will provide an update. Trading is not impacted at this time.
— Coinbase Support (@CoinbaseSupport) March 4, 2024
Crypto exchanges often experience glitches during sharp moves in Bitcoin, the world’s largest cryptocurrency based on market value.
A flood of traders tend to go onto such platforms to take part in the market action.
Last week, Coinbase had an influx of traffic that was more than 10 times its usual volume, the company said.
Bitcoin rose as much as 7.5% Monday, hovering near $67,000 and approaching its all-time high of nearly $69,000.
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