JPMorgan Chase CEO Jamie Dimon is speaking out after a New York Times article exposed racial discrimination at a branch, according to a memo sent to employees and obtained by Bloomberg.
“I am disgusted by racism and hate in any form,” Dimon wrote in the memo. “Any such behavior — explicit or veiled, deliberate or unconscious — is unacceptable and does not reflect who we are as a company and how we serve our clients and communities every day.”
The executive has asked managers to review the bank’s policies, practices and culture, as well as to be “active” in addressing the issue, Bloomberg reported.
The JPMorgan memo was sent several days after the Times highlighted allegations of racism at some Phoenix-area branches in a story titled “This Is What Racism Sounds Like in the Banking Industry.” The report highlighted interactions between two black men and bank employees.