After 14 months and 57 meetings, the Financial Industry Regulatory Authority Dispute Resolution Task Force has made 51 recommendations to change FINRA’s arbitration and mediation procedures.
The recommendations were meant to “enhance the transparency, impartiality and efficiency” of the self-regulator’s broker dispute forum, according to FINRA. The report filed by the task force said it was the group’s “unanimous, strongly held opinion” that the “most important investment in the future of the FINRA forum is in the arbitrators” themselves.
In releasing the report, FINRA CEO Richard Ketchum stressed that the task force was pulled “from a diverse group — representing a broad range of viewpoints — to look at all aspects of dispute resolution.”