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Industry Spotlight > Broker Dealers

Find the Right Balance: Broker-Dealer Service Ratios

By Jonathan Henschen, CFS

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One of the best ways of checking quality service is a firm’s rep-to-staff ratio. In fact, this ratio is a key attribute that too many advisors overlook. It’s well worth reviewing some of the worst and best broker-dealer service ratios in the industry using these April 2010 statistics from Investment News. Note that the ratios range all the way from 18:1 to 3:1—a considerable difference.

Worst Independent Broker-Dealer Service Ratios:
• H.D. Vest Financial Services 18:1
• Equity Services Inc. 15:1
• WRP Investments 15:1
• Centaurus Financial 13:1
• TFS Securities Inc. 17:1

Best Independent Broker-Dealer Service Ratios:
• First Allied Securities 3:1
• Commonwealth Securities 3:1
• Securities America 5:1
• CFD Investments 4:1
• VSR Financial Services 3:1

>> Return to "Evaluating Broker-Dealer Service"

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